Frequently Asked Questions

Everything you need to know about enhancing your home with Plantex.

What types of home hardware products does Plantex offer?

Plantex specializes in a wide range of premium bathroom accessories, kitchen hardware, security locks, and home decor solutions designed for durability and modern aesthetics.

How long does it take for my order to be delivered?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.

What is the return policy for Plantex products?

We offer a 7-day return policy for unused products in their original packaging. If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery.

Are Plantex products covered under warranty?

Yes, most of our hardware and bathroom accessories come with a manufacturer's warranty against manufacturing defects. The warranty period varies by product category, typically ranging from 1 to 5 years.

Which payment methods are accepted?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.

Do you provide installation services?

While we do not provide direct installation services, our products are designed for easy DIY installation and come with all necessary mounting hardware and instructions.